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HOW ARE THE BUSINESS CARDS ORDERED?

  1.  Online orders:
  A.  Email us for information to be Brailled on Business cards.
  2.  Direct Mail Shipping:
  A.  UPS, USPS or FED EX send to:
  3.  SHIP TO: SHADOWS IN THE DARK, 22615 Mathis Rd # 1, San Antonio, TX 78264-4802.

HOW LONG DO BRAILLE SERVICE PROJECTS TAKE?

  1.  Most Braille Service orders usually only take a few days to complete.
  2.  Braille Business Cards: Turnaround time will depend on the size of the project to complete.
  3.  Business Cards or Wholesale Braille Card will be sent Flat Rate Priority Mail.
  4.  Small Braille Card orders will be sent Priority Mail.

WHY DO YOU HAVE MULTIPLE SHOPPING CARTS?

  1.  Each cart is set up for different Shipping rates.
  2.  This set up helps calculate the correct shipping costs for the different services.
  3.  We will never require a minimum order purchase from any of our customers.**
  4.  Minimum order requirement only applies for FREE SHIPPING!
  5.  ***ALL prices subject to change without notice.***.

CART ID (3732322)

  1.  Gift Items will be shipped using. UPS GROUND
  2.  Flat Rate Handling Fee: $7.50 on all orders.
  3.  Insurance Shipping Fee: 15%.
  4.  International Orders: may require additional shipping cost. An email will be sent
      to request additional shipping amounts!

  5.  All Specialty Gift Items.
  6.  ***ALL prices subject to change without notice.***.

CART ID (3762254)

  1.  Shipping Service: USPS
  2.  Shipping Fee: FREE MATTER FOR THE BLIND
  3.  For upto 11 single purchased cards.

FREE OFFERS

  1.  Free Gift Catalog for Gift Item orders over $100.00.
  2.  Free Shipping on gift orders over $250.00.**
  3.  **Free Shipping on Express Delivery are excluded from FREE Shipping Offer!**
  4.  ***International Gift orders are excluded from FREE Shipping Offer!***

DO YOU DROPSHIP AND HOW DOES IT WORK?

  1.  Dropshipping is available to all customers who live in the United States.
  2.  We will provide all tracking numbers for every order(s).
  3.  Drop shipping helps those who have a small businesses save on shipping costs.
  4.  No need to spend a lot of money on inventory. Buy only what you need or item(s) sold.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

  1.  We accept all major credit cards using Paypal.com.
  2.  Checks or Money orders made payable to: SHADOWS IN THE DARK.
  3.  Check payments must allow 5 - 7 days to process before shipping.

WHERE ARE YOUR ITEMS SHIPPED FROM?

  1.  All our gift items are shipped from our supplier located in California.
  2.  All our Braille Service items are shipped from our headquarters in Texas.

WHAT SALES TAX RATES DO YOU COLLECT?

  1.  6.0% - Maryland/Washington D.C.
  MD TAX ID:  11824077

  2.  6.75% - Texas.
  TX TAX ID:  32037399089

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