(210) 376-0017
request@shadowsinthedark.com

Shipping & Returns

Cards & Services: Business Cards: Gift items:
GROUND SHIPPING: Starting at: $9.90 minimum. Orders generally ship via UPS, or USPS Priority Mail. The same rates apply for residential, commercial, and PO box addresses. GROUND SHIPPING: Starting at: $9.90 minimum. Orders generally ship via UPS, or USPS Priority Mail. The same rates apply for residential, commercial, and PO box addresses. GROUND SHIPPING: Starting at: $12.75 minimum. Orders generally ship via UPS, or FedEx.
USPS / UPS USPS / UPS FEDEX / UPS
Low Order Fee: 7.0% Service charge to cover Insurance coverage or Fuel Surcharge for your order. Low Order Fee: 7.0% Service charge to cover Insurance coverage or Fuel Surcharge for your order. Low Order Fee: 7.0% Service charge to cover Insurance coverage or Fuel Surcharge for your order.
Orders can be directly mailed to any address by request. Preprinted cards can be ordered using Vistaprint and directly shipped to us to be Brailled. Double shipping process will be conducted for International orders.
Please include personalize messages with your order for faster processing. NO Private Shipping carriers will be authorized for International Gift item orders!
Return Policy: Orders for Return, ALL items are to be sent to the address above.
10% Restock FEE will be applied for returns within 30 days.
20% Restock FEE will be applied for returns after 30 days.
Refund Policy: All items must be returned for a Full Refund less Shipping costs.
Refunds can take between one or two weeks for processing.
Replacement Policy: Any damaged items will be replaced FREE of charge.
Return Damaged item to address in the footer block.
If no replacement is available another choice can be made.
A refund issued if a replacement can not be made.
  • Payment Methods:

    Squareup.com: Cashapp: Checks:
    Process order online through website. Cashtag: $SITD1 Checks and Money Orders. Made payable to:

    Shadows in the Dark
    22627 Mathis Rd.
    San Antonio, TX 78264
    Phone Orders can now be placed. Call the number at the top of our site to place phone orders. For payment option select: Check/Money order then send funds using cashapp. All Returned checks will be applied a $25 Return Check Fee.
    Create a Customer Account on our website. Create a shopping cart of items you would like to purchase. In comments box, place your Cashtag so i can find your payment for your purchase. Checks must allow at least 5 - 7 business days to clear.
    Select Check or Money order for payment method, and in the Comments you can simply place "Call Customer" for Credit Card payment over the phone.
    Mon - Fri: 5:30PM - 9:30PM CST
    Sat - Sun & Holidays: 8:30AM - 9:30PM CST



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