| Cards & Services: | Business Cards: | Gift items: |
| GROUND SHIPPING: Starting at: $9.90 minimum. Orders generally ship via UPS, or USPS Priority Mail. The same rates apply for residential, commercial, and PO box addresses. | GROUND SHIPPING: Starting at: $9.90 minimum. Orders generally ship via UPS, or USPS Priority Mail. The same rates apply for residential, commercial, and PO box addresses. | GROUND SHIPPING: Starting at: $12.75 minimum. Orders generally ship via UPS, or FedEx. |
| USPS / UPS | USPS / UPS | FEDEX / UPS |
| Low Order Fee: 5.3% Service charge to cover Insurance coverage or Fuel Surcharge for your order. | Low Order Fee: 5.3% Service charge to cover Insurance coverage or Fuel Surcharge for your order. | Low Order Fee: 5.3% Service charge to cover Insurance coverage or Fuel Surcharge for your order. |
| Orders can be directly mailed to any address by request. | Preprinted cards can be ordered using Vistaprint and directly shipped to us to be Brailled. | Double shipping process will be conducted for International orders. |
| Please include personalize messages with your order for faster processing. | NO Private Shipping carriers will be authorized for International Gift item orders! | |
| Return Policy: Orders for Return, ALL items are to be sent to the address above. 10% Restock FEE will be applied for returns within 30 days. 20% Restock FEE will be applied for returns after 30 days. |
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| Refund Policy: All items must be returned for a Full Refund less Shipping costs. Refunds can take between one or two weeks for processing. |
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| Replacement Policy: Any damaged items will be replaced FREE of charge. Return Damaged item to address in the footer block. If no replacement is available another choice can be made. A refund issued if a replacement can not be made. |
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| Squareup.com: | Cashapp: | Checks: |
| Process order online through website. | Cashtag: $SITD1 | Checks and Money Orders. Made payable to: Shadows in the Dark 22627 Mathis Rd. San Antonio, TX 78264 |
| Phone Orders can now be placed. Call the number at the top of our site to place phone orders. | For payment option select: Check/Money order then send funds using cashapp. | All Returned checks will be applied a $25 Return Check Fee. |
| Create a Customer Account on our website. Create a shopping cart of items you would like to purchase. | In comments box, place your Cashtag so i can find your payment for your purchase. | Checks must allow at least 5 - 7 business days to clear. |
| Select Check or Money order for payment method, and in the Comments you can simply place "Call Customer" for Credit Card payment over the phone. | ||
| Mon - Fri: 5:30PM - 9:30PM CST | ||
| Sat - Sun & Holidays: 8:30AM - 9:30PM CST | ||
